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4
Repair Procedures - SAN Management Application
4-29
Repair Information
Obtaining Fabric
Log Information
The SAN management application provides access to logs that
contain fabric-level maintenance information. At the application
main window, select the Logs option from the Monitor menu, then
click (select) the desired log option. Logs with maintenance
information are:
•Event.
•Fabric.
• Product Status.
Event Log The Event Log records simple network management protocol (SNMP)
trap events, client-server communication errors, and other problems
recorded by the SAN management application. Information provided
is generally intended for use by third-level support personnel to fault
isolate significant problems. The log describes:
• Date/Time - Date and time the event occurred.
• Event - Event number and brief description of the event. Include
this information when reporting an event to customer support.
• Product - Product associated with the event and configured name
or IP address associated with the instance.
• Data - Additional event data for fault isolation. Include this
information when fault isolating a call-home problem or
reporting an event to customer support.
Fabric Log The Fabric Log records the time and nature of changes made to a
multiswitch fabric. The information is useful for isolating zoning or
fabric-wide problems. The log describes:
• Date/Time - Date and time the change occurred.
• Fabric Event - Description of the zoning or fabric change.
• Description - Supplementary information (if available)
in text format.
Product Status Log The Product Status Log records the previous and current status of a
managed product, and indicates the instance of an Element Manager
application that should be opened to investigate a problem. The log
describes:
• Date/Time - Date and time the status change occurred.
- Sphereon™ 4400 Fabric Switch 1
- Revision Date Description 2
- Contents 10
- Chapter 4 Repair Information 11
- Appendix A Event Code Tables 13
- General Information 27
- Switch Description 27
- Field-Replaceable 28
- SFP Transceiver 29
- Power Supply 30
- Assembly 30
- Ethernet LAN 31
- Connector 31
- RESET Button 31
- Switch Specifications 32
- Maintenance Approach 34
- Switch Management 35
- Management 36
- Specifications 36
- Ethernet Hub 37
- (Optional) 37
- 24-Port Ethernet Hub 38
- Tools and Test Equipment 40
- Tools Supplied by 41
- Service Personnel 41
- Installation Task Summary 44
- Unpack and Inspect 47
- Desktop Installation 48
- Rack-Mount 49
- Installation 49
- Figure 2-3 Hardware View 55
- Configure Date and 57
- Fabric Parameters View 60
- Configure Network 61
- Network View 62
- Configure Basic Port 63
- Configure Port 64
- BB_Credit 64
- Configure Port NPIV 64
- Enable CLI 66
- Enable or Disable 66
- Host Control 67
- Configure SSL 67
- Encryption 67
- SSL View 68
- Installing PFE Keys 69
- D(installed) or 70
- Configure Password 80
- Configure Private 81
- LAN Addresses 81
- Configure Public 81
- Access the 82
- Server Desktop 82
- Server Names 83
- Configure Gateway 84
- Addresses 84
- Change Default 86
- Administrator 86
- Password 86
- Add a New User 86
- Change User 87
- Properties 87
- Add User Dialog Box 92
- Hardware View 96
- New Feature Key Dialog Box 98
- Installation Tasks 100
- Configure Product 101
- Identification 101
- Identification View 102
- Parameters 103
- Configure Fabric 104
- Configure Ports 106
- Configure Ports Dialog Box 107
- Configure SNMP 108
- Configure SNMP Dialog Box 109
- Configure Threshold 110
- Configure Security 115
- Configure 116
- Interswitch Links 116
- InCD Icon (Unformatted CD) 117
- McDATA Filecenter Home Page 123
- Maintenance Analysis 125
- Procedures 125
- Factory Defaults 125
- Quick Start 126
- MAP 0000: Start MAP 129
- Table 3-4 MAP 100 Event Codes 135
- Table 3-5 MAP 200 Event Codes 137
- Daisy-Chained Ethernet Hubs 142
- Table 3-8 MAP 400 Event Codes 149
- Table 3-9 MAP 500 Event Codes 151
- Explanation Action 152
- Port Fence Codes and Actions 170
- Byte 4 Port Fence Code Action 170
- Repair Information 177
- Procedural Notes 178
- Power On Switch 178
- Power Off Switch 179
- IML or Reset Switch 179
- Clean Fiber-Optic Components 181
- Port LED Diagnostics 184
- Obtaining Log 186
- Information 186
- Performing Port 189
- Diagnostics 189
- Figure 4-3 Port List View 190
- Table 4-2 Port List Table 190
- Inspect Port Properties 191
- Table 4-4 POM Data Table 192
- Diagnostics View 194
- Collecting 196
- Maintenance Data 196
- Setting Online State 197
- Blocking or 198
- Unblocking a Port 198
- Upgrading Firmware 199
- Firmware Upgrade View 200
- Managing 201
- Configuration Data 201
- Backup Configuration View 202
- Restore Configuration View 203
- Obtaining Fabric 205
- Log Information 205
- Obtaining Switch 206
- Port Properties Dialog 213
- Port Properties Dialog Box 215
- Port Diagnostics Dialog Box 218
- Swap Ports Dialog Box 220
- Discover Setup Dialog Box 230
- Address Properties Dialog Box 230
- Installing or 231
- Upgrading Software 231
- Removal and 235
- Replacement Procedures 235
- ESD Procedures 236
- Field-Replaceable Units 236
- RRP 2: Redundant Power Supply 241
- Illustrated Parts 245
- Breakdown 245
- RoHS Information 245
- Front-Accessible FRUs 246
- Rear-Accessible FRUs 247
- Miscellaneous Parts 248
- Power Cords and Receptacles 249
- Illustrated Parts Breakdown 250
- Power Cords (Japan, Denan) 252
- Event Code Tables 253
- Fan Events (300 through 399) 280
- Port Events (500 through 599) 291
- Restore Management 299
- Requirements 299
- Restore Management Server 300
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