McDATA 1U Server Wartungshandbuch Seite 1

McDATA®Sphereon™ 4400 Fabric SwitchInstallation and Service ManualP/N 53-1000925-01

McDATA Sphereon 4400 Fabric Switch Installation and Service ManualxContentsTask 1: Verify Installation Requirements...

22-58McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksFigure 2-27 Configure Date and Time Dialog Box2. To set date

2Task 19: Configure the Element Manager Application2-59Installation Tasks•Click Activate to enable synchronization and close the dialog box. Product d

22-60McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksNOTE: The Name, Location, and Contact variables correspond re

2Task 19: Configure the Element Manager Application2-61Installation Tasks3. Click Activate to save the information and close the dialog box.Configure

22-62McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksNOTE: An ISL between fabric elements with identical domain ID

2Task 19: Configure the Element Manager Application2-63Installation Tasks3. Click the Fabric tab (Figure 2-30).Figure 2-30 Configure Fabric Parameters

22-64McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasksd. Select from the Interop Mode drop-down list to set the pro

2Task 19: Configure the Element Manager Application2-65Installation TasksFigure 2-31 Configure Ports Dialog Boxa. Type a port name of 24 alphanumeric

22-66McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasksf. Select from the drop-down list in the Speed column to conf

2Task 19: Configure the Element Manager Application2-67Installation TasksFigure 2-32 Configure SNMP Dialog Boxa. Enable the Enable SNMP Agent and Enab

xiContentsContentsTask 11: Configure the Call-Home Feature (Optional)... 2-48Task 12: Assign User Names and Passwords ...

22-68McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksConfigure Threshold AlertsA threshold alert notifies users wh

2Task 19: Configure the Element Manager Application2-69Installation Tasks• Receive - An alert occurs if the threshold value for receive throughput is

22-70McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksEnable EFCM Basic Edition and Telnet AccessFollow the procedu

2Task 19: Configure the Element Manager Application2-71Installation TasksFigure 2-34 Email Event Notification Setup Dialog Box2. Select Enable Email E

22-72McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasks13. Select Enable E-Mail Notification from the Maintenance me

2Task 19: Configure the Element Manager Application2-73Installation Tasks4. Click OK to close the dialog box.5. Maximize the Element Manager applicati

22-74McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasks• Switch binding - Use the Switch Binding option from the Con

2Task 20: Back Up Configuration Data2-75Installation TasksTask 20: Back Up Configuration DataFollow the procedures in this section to backup server co

22-76McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasksc. Click Next to proceed to the second window of the InCD wiz

2Task 21: Cable Fibre Channel Ports2-77Installation TasksNOTE: The default Windows user name is Administrator and the default password is password. Bo

McDATA Sphereon 4400 Fabric Switch Installation and Service ManualxiiContentsProcedural Notes ...

22-78McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasks• If the product is installed in a Fabricenter equipment cabi

2Task 23: Connect Product to a Fabric Element (Optional)2-79Installation TasksTask 23: Connect Product to a Fabric Element (Optional)To provide fabric

22-80McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasksb. At the Port List View, click the physical port number of t

2Task 24: Register with the McDATA Filecenter2-81Installation Tasks• Verify password.• First, middle, and last name.Figure 2-36 McDATA Filecenter Home

22-82McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasks

Factory Defaults3-13Maintenance AnalysisProceduresThis chapter describes maintenance analysis procedures (MAPs) used by service representatives to fau

33-2McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis ProceduresQuick StartTable 3-2 lists and summarizes MAPs. F

3Quick Start3-3Maintenence Analysis Procedures071 Switch is isolated. Go to MAP 0600.072 E_Port connected to unsupported switch. Go to MAP 0600.073 Fa

33-4McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures206 Power supply removed. Replace FRU.207 Power s

3MAP 0000: Start MAP3-5Maintenence Analysis ProceduresMAP 0000: Start MAPThis MAP describes initial fault isolation beginning at the:•Failed product.5

xiiiContentsContentsPower Cords (Japan, Denan)... 6-8Appendix A Event Code TablesSystem Events (000 th

33-6McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures• Browser-capable PC with Internet connectivity t

3MAP 0000: Start MAP3-7Maintenence Analysis Procedures↓ A FRU failure, power-on self-test (POST) failure, link incident, interswitch link (ISL) proble

33-8McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures↓ Communication between the product and managemen

3MAP 0000: Start MAP3-9Maintenence Analysis Procedures— EFCM Basic Edition - Select Link Incident from the Logs menu at any view. The Link Incident Lo

33-10McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures10Inspect the Event Log to obtain failure reason

3MAP 0100: Power Distribution Analysis3-11Maintenence Analysis Procedures1Ensure the product is connected to facility power. Inspect the product for i

33-12McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures4Inspect and verify facility power is within spe

3MAP 0200: POST Failure Analysis3-13Maintenence Analysis ProceduresWas the maintenance action successful?NO YES↓ The product is operational. Exit MAP.

33-14McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures3A power supply failed POSTs and must be removed

3MAP 0300: Loss of Server Communication3-15Maintenence Analysis Procedures1The following product management interface failed:• EFCM Basic Edition (bro

McDATA Sphereon 4400 Fabric Switch Installation and Service ManualxivContents

33-16McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Proceduresc. Type the user name and password obtained in M

3MAP 0300: Loss of Server Communication3-17Maintenence Analysis Procedures• No product FRUs are visible.•The Status table is yellow, the Status field

33-18McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures9Does the configuration use multiple daisy-chain

3MAP 0300: Loss of Server Communication3-19Maintenence Analysis Procedures11Verify operation of Ethernet hub(s). Inspect each hub for indications of b

33-20McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures15A protocol mismatch occurred because the SAN m

3MAP 0300: Loss of Server Communication3-21Maintenence Analysis ProceduresDoes the customer want the second server configured as a client?YES NO↓ Powe

33-22McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures21The IP address defining the product to the SAN

3MAP 0300: Loss of Server Communication3-23Maintenence Analysis Proceduresi. At the C > prompt, type the ipconfig command and press Enter. The New

33-24McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures23An incorrect product type is defined to the ma

3MAP 0400: FRU Failure Analysis3-25Maintenence Analysis Procedures1Tab le 3 - 8 lists event codes, explanations, and MAP steps.2Visual inspection or e

PrefacexvPrefaceThis publication is part of a documentation suite that supports the McDATA® Sphereon 4400 Fabric Switch.Who Should Use thisManualUse t

33-26McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures4As indicated by event code 426, an intermittent

3MAP 0500: Port Failure or Link Incident Analysis3-27Maintenence Analysis Procedures1Tab le 3 - 9 lists event codes, explanations, and MAP steps.Tab l

33-28McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures2As indicated by event code 080, the eight-byte

3MAP 0500: Port Failure or Link Incident Analysis3-29Maintenence Analysis Procedures4A connection is not allowed because of a conflict with the config

33-30McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Proceduresb. If necessary, use the vertical scroll bar to

3MAP 0500: Port Failure or Link Incident Analysis3-31Maintenence Analysis Proceduresc. Select McDATA Fabric 1.0 or Open Fabric 1.0 from the Interop Mo

33-32McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures8The connection timed out because of an unrespon

3MAP 0500: Port Failure or Link Incident Analysis3-33Maintenence Analysis Procedures• Element Manager - Refer to the McDATA Sphereon 4400Fabric Switch

33-34McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis ProceduresWas the maintenance action successful?NO YES↓ Th

3MAP 0500: Port Failure or Link Incident Analysis3-35Maintenence Analysis Procedures— Element Manager - Select Ports from the Configure menu at any vi

xviMcDATA Sphereon 4400 Fabric Switch Installation and Service ManualPrefaceChapter 4, Repair Information - This chapter describes supplementary diagn

33-36McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis ProceduresWas the maintenance action successful?NO YES↓ Th

3MAP 0500: Port Failure or Link Incident Analysis3-37Maintenence Analysis Proceduresa. At the Hardware View, right-click the port. A pop-up menu appea

33-38McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures↓ The port reporting the problem is causing the

3MAP 0600: Fabric or ISL Problem Analysis3-39Maintenence Analysis Proceduresis an event code 011, 021, 051, 061, 062, 063, 070, 071, 072, 082, 140, 14

33-40McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis ProceduresDevices resume operation after fabric login. Per

3MAP 0600: Fabric or ISL Problem Analysis3-41Maintenence Analysis Procedures• A fabric element with more than 32 ISLs (SAN management application Vers

33-42McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures8An E_Port segmented because the error detect ti

3MAP 0600: Fabric or ISL Problem Analysis3-43Maintenence Analysis Proceduresb. Inform the customer both products will be set offline. Ensure the syste

33-44McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Proceduresb. At the EFCM Basic Edition interface or SAN ma

3MAP 0600: Fabric or ISL Problem Analysis3-45Maintenence Analysis Procedures13An E_Port segmented because no product in the fabric is capable of becom

PrefacexviiPreface• McDATA EFCM Lite Installation Instructions (958-000171).• 1U Server Rack-Mount Kit Installation Instructions (958-000310).• McDATA

33-46McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures14An E_Port segmented (operational product) beca

3MAP 0600: Fabric or ISL Problem Analysis3-47Maintenence Analysis Procedures17An E_Port is fenced because of a protocol error. Depending on failure ca

33-48McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures— EFCM Basic Edition - Refer to the McDATA EFCM

3MAP 0600: Fabric or ISL Problem Analysis3-49Maintenence Analysis Procedures21Event codes 140 and 142 occur only if the optional OpenTrunking feature

33-50McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures23A zone merge process failed during ISL initial

3MAP 0600: Fabric or ISL Problem Analysis3-51Maintenence Analysis Procedures24A zone merge process failed during ISL initialization. The following lis

33-52McDATA Sphereon 4400 Fabric Switch Installation and Service ManualMaintenence Analysis Procedures

4-14Repair InformationThis chapter describes repair-related procedures for the Sphereon 4400 Fabric Switch. The procedures are performed at the switch

44-2McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair InformationProcedural NotesObserve the following procedural notes:1. Foll

4Power Off Switch4-3Repair Information— The green LED associated with the Ethernet port blinks momentarily while the port is tested.— The green and am

xviiiMcDATA Sphereon 4400 Fabric Switch Installation and Service ManualPrefaceTrademarks The following terms, indicated by a registered trademark symb

44-4McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair Information• Ethernet LAN interface, causing the connection to the browse

4Clean Fiber-Optic Components4-5Repair InformationClean Fiber-Optic ComponentsPerform this procedure as directed by a service procedural step or when

44-6McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair InformationFigure 4-1 Clean Fiber-Optic Components4. Gently wipe the end-

4Download Firmware or Software from the Filecenter4-7Repair Information1. Open the McDATA home page (http://mcdata.com). Select File Center from the S

44-8McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair Information8. Wait approximately five minutes for a response, then select

4Port LED Diagnostics4-9Repair InformationOffline OffOffOffOffNoneYellow TrianglePort is blocked and transmitting the offline sequence (OLS) to attach

44-10McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair InformationRepair Procedures - EFCM Basic EditionThe following procedure

4Repair Procedures - EFCM Basic Edition4-11Repair InformationLink Incident Log The Link Incident Log records Fibre Channel link incident events and ca

44-12McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair Information• Data - Any extra or event specific data.Open TrunkingRe-Rou

4Repair Procedures - EFCM Basic Edition4-13Repair Information• Port # - Fibre Channel port number (decimal) transmitting frame through the embedded po

PrefacexixPrefaceinvalidates the service contract and voids the warranty agreement with McDATA.Canadian EMCStatementsThe statements below indicate pro

44-14McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair InformationList from the Product menu at any view. As an example, the fi

4Repair Procedures - EFCM Basic Edition4-15Repair InformationInspect Port PropertiesAt the Port List View, click a physical port number listed in the

44-16McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair InformationInspect POM DataAt the Port List View, click the entry for a

4Repair Procedures - EFCM Basic Edition4-17Repair InformationPerformance View The EFCM Basic Edition interface provides access to port statistics info

44-18McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair InformationInform the customer a disruptive internal loopback test is to

4Repair Procedures - EFCM Basic Edition4-19Repair InformationWhen the test completes, the Diagnostics - Executing View reverts to the Diagnostics View

44-20McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair InformationNOTE: Click Stop at any time to abort the loopback test.When

4Repair Procedures - EFCM Basic Edition4-21Repair InformationFigure 4-5 System Files View2. Right-click the Data Collection link to open a list of men

44-22McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair InformationNOTE: Do not set the product offline unless directed to do so

4Repair Procedures - EFCM Basic Edition4-23Repair InformationFigure 4-7 Basic Information View2. Perform one of the following:— Click the check box fo

McDATA Sphereon 4400 Fabric Switch Installation and Service ManualiiRecord of Revisions and UpdatesCopyright © 2005, 2006 McDATA Corporation. All righ

xxMcDATA Sphereon 4400 Fabric Switch Installation and Service ManualPrefaceUnited States andCanada ULCertificationThe C-UL-US mark on a product indica

44-24McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair Informationof the page, record the firmware version listed in the Firmwa

4Repair Procedures - EFCM Basic Edition4-25Repair Information4. Click OK to download firmware. The process takes several minutes to complete, during w

44-26McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair InformationFigure 4-9 Backup Configuration View2. Right-click the Config

4Repair Procedures - EFCM Basic Edition4-27Repair InformationFigure 4-10 Restore Configuration View3. Select the desired file from the PC hard drive a

44-28McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair Information— If the configured IP address (prior to reset) was the same

4Repair Procedures - SAN Management Application4-29Repair InformationObtaining Fabric Log InformationThe SAN management application provides access to

44-30McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair Information• Network Address - IP address or configured name of the prod

4Repair Procedures - SAN Management Application4-31Repair InformationEvent Log The Event Log records events or errors. Entries reflect the status of t

44-32McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair Information— Primitive sequence timeout.— Invalid primitive sequence rec

4Repair Procedures - SAN Management Application4-33Repair Information• Role - The role of the user.• Interface - The interface.Open Trunking Log The O

PrefacexxiPrefaceIn addition, the European Union (EU) Council has implemented a series of directives that define product safety standards for member c

44-34McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair InformationSwitch Fabric Log The Switch Fabric Log records the time and

4Repair Procedures - SAN Management Application4-35Repair InformationPerforming Port DiagnosticsFibre Channel port diagnostic information is obtained

44-36McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair Information• Type - Port type (GX_Port, FX_Port, G_Port, F_Port, or E_Po

4Repair Procedures - SAN Management Application4-37Repair InformationPort Properties DialogBoxTo open the Port Properties dialog box (Figure 4-12), do

44-38McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair InformationBeaconing User-specified for the port (On or Off). When beaco

4Repair Procedures - SAN Management Application4-39Repair InformationFigure 4-12 Port Properties Dialog BoxPort TechnologyDialog BoxTo view Port Techn

44-40McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair InformationFigure 4-13 Port Technology Dialog BoxThe dialog box provides

4Repair Procedures - SAN Management Application4-41Repair InformationInternal LoopbackTestAn internal loopback test checks internal port, serializer,

44-42McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair InformationFigure 4-14 Port Diagnostics Dialog Box5. Click Start Test. T

4Repair Procedures - SAN Management Application4-43Repair Informationdisconnected from the port, and a multimode loopback plug must be inserted in the

xxiiMcDATA Sphereon 4400 Fabric Switch Installation and Service ManualPrefacePeople’s Republic ofChina CCC MarkThe China Compulsory Certification mark

44-44McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair Informationc. Click OK. The port resets.12. Inform the customer the test

4Repair Procedures - SAN Management Application4-45Repair Information3. Click Next. The Instructions section of the dialog box indicates the ports wil

44-46McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair Information2. Remove the backup CD from the management server’s compact

4Repair Procedures - SAN Management Application4-47Repair InformationFigure 4-17 Set Online State Dialog Box2. Perform one of the following:—Click Set

44-48McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair Information• At the product, the green port LED illuminates.•At the Hard

4Repair Procedures - SAN Management Application4-49Repair Information3. Click Close to close the dialog box.Add Firmware Version to Management Server

44-50McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair Information1. Before downloading firmware version XX.YY.ZZ, ensure versi

4Repair Procedures - SAN Management Application4-51Repair Informationd. The switch performs an IPL, during which an IPLing message appears at the Send

44-52McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair Information1. Set the switch offline. For instructions, refer to Setting

4Repair Procedures - SAN Management Application4-53Repair InformationFigure 4-20 Reset Configuration Dialog Box4. Click Reset to initiate the reset op

PrefacexxiiiPrefaceKorean MIC Mark The Korean Ministry of Information and Communications mark (MIC mark) on a product indicates compliance with regula

44-54McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair InformationFigure 4-21 Discover Setup Dialog Boxc. Select (highlight) th

4Repair Procedures - SAN Management Application4-55Repair Informationa. A grey square with a yellow exclamation mark appears adjacent to the icon repr

44-56McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair Information— C:\mcdataServerInstall.exe to install from the server hard

4Repair Procedures - SAN Management Application4-57Repair Informationc. After the server reboots, click Login again. The VNC Authentication screen app

44-58McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRepair Information

Procedural Notes5-15Removal andReplacement ProceduresThis chapter describes field-replaceable unit (FRU) removal and replacement procedures (RRPs) for

55-2McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRemoval and Replacement ProceduresESD ProceduresFollow these ESD procedures:• If

5RRP 1: SFP Optical Transceiver5-3Removal and Replacement ProceduresRRP 1: SFP Optical TransceiverUse the following procedures to remove or replace a

55-4McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRemoval and Replacement Procedures4. Block communication to the port. Refer to B

5RRP 1: SFP Optical Transceiver5-5Removal and Replacement ProceduresReplacement To replace an SFP optical transceiver:1. Ensure an ESD grounding cable

xxivMcDATA Sphereon 4400 Fabric Switch Installation and Service ManualPrefaceDanger and AttentionStatementsThe following DANGER statements appear in t

55-6McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRemoval and Replacement Proceduresb. Open the Port List View. Verify that port O

5RRP 2: Redundant Power Supply5-7Removal and Replacement ProceduresRRP 2: Redundant Power SupplyUse the following procedures to remove or replace a re

55-8McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRemoval and Replacement ProceduresFigure 5-2 Redundant Power Supply Removal and

5RRP 2: Redundant Power Supply5-9Removal and Replacement Procedures5. Inspect the Event Log:— At a web browser communicating with the EFCM Basic Editi

55-10McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRemoval and Replacement Procedures

RoHS Information6-16Illustrated PartsBreakdownThis chapter provides an illustrated parts breakdown for Sphereon 4400 Fabric Switch field-replaceable u

66-2McDATA Sphereon 4400 Fabric Switch Installation and Service ManualIllustrated Parts BreakdownFront-Accessible FRUsFigure 6-1 illustrates front-acc

6Rear-Accessible FRUs6-3Illustrated Parts BreakdownRear-Accessible FRUsFigure 6-2 illustrates rear-accessible FRUs. Table 6-2 is the associated FRU pa

66-4McDATA Sphereon 4400 Fabric Switch Installation and Service ManualIllustrated Parts BreakdownMiscellaneous PartsFigure 6-3 illustrates miscellaneo

6Power Cords and Receptacles6-5Illustrated Parts BreakdownPower Cords and ReceptaclesFigure 6-4 illustrates optional power cords and receptacles. Tabl

PrefacexxvPrefaceATTENTION ! A reset should only be performed if a CTP card failure is indicated. Do not reset a managed product unless directed to do

66-6McDATA Sphereon 4400 Fabric Switch Installation and Service ManualIllustrated Parts BreakdownTable 6-4 Power Cord and Receptacle ListRef. Part Num

6Power Cords and Receptacles6-7Illustrated Parts Breakdown-12 806-000040-000 Power cord, AC, United States (Chicago)NEMA L6-15P straight, twist-lock,

66-8McDATA Sphereon 4400 Fabric Switch Installation and Service ManualIllustrated Parts BreakdownPower Cords (Japan, Denan)CAUTIONNever use the power

A-1AEvent Code TablesAn event is a state change, problem detection, or problem correction that requires attention or should be reported to service per

AA-2McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code Tables— 0 - informational.— 2 - minor.— 3 - major.— 4 - severe (not o

ASystem Events (000 through 199)A-3Event Code TablesEvent Code: 021Message: Name Server database invalid.Severity: Minor.Explanation: Following an IML

AA-4McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 051Message: Management Server database invalid.Seve

ASystem Events (000 through 199)A-5Event Code TablesEvent Code: 062Message: Maximum interswitch hop count exceeded.Severity: Informational.Explanation

AA-6McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 064Message: ESS response from indicated domain ID n

ASystem Events (000 through 199)A-7Event Code TablesEvent Code: 070Message: E_Port is segmented.Severity: Informational.Explanation: An E_Port recogni

xxviMcDATA Sphereon 4400 Fabric Switch Installation and Service ManualPreface

AA-8McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 071Message: Switch is isolated.Severity: Informatio

ASystem Events (000 through 199)A-9Event Code TablesEvent Code: 072Message: E_Port connected to unsupported switch.Severity: Informational.Explanation

AA-10McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 074Message: ILS frame delivery error threshold exc

ASystem Events (000 through 199)A-11Event Code TablesEvent Code: 076Message: Out of Range Domain ID detected.Severity: Informational.Explanation: Swit

AA-12McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 081Message: Invalid attachment.Severity: Informati

ASystem Events (000 through 199)A-13Event Code TablesEvent Code: 081 (continued)Event Data (continued):A = Unauthorized port binding WWN - The device

AA-14McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 082Message: Port fenced.Severity: Informational.Ex

ASystem Events (000 through 199)A-15Event Code TablesEvent Code: 083Message: Port set to inactive state.Severity: Informational.Explanation: A hardwar

AA-16McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 084Message: Continuous Incident Detection and Repo

ASystem Events (000 through 199)A-17Event Code TablesEvent Code: 085Message: Continuous Incident Detection and Reporting with E-Mail - CIDR threshold

Switch Description1-11General InformationThe McDATA® Sphereon™ 4400 Fabric Switch provides 16 ports of low-cost and high-performance dynamic Fibre Cha

AA-18McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 086Message: Continuous Incident Detection and Repo

ASystem Events (000 through 199)A-19Event Code TablesEvent Code: 120Message: Error detected while processing system management command.Severity: Infor

AA-20McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 140Message: Congestion detected on an ISL.Severity

ASystem Events (000 through 199)A-21Event Code TablesEvent Code: 142Message: Low BB_Credit detected on an ISL.Severity: Informational.Explanation: Ope

AA-22McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 150Message: Fabric merge failure.Severity: Informa

ASystem Events (000 through 199)A-23Event Code TablesEvent Code: 151Message: Fabric configuration failure.Severity: Informational.Explanation: A fabri

AA-24McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesPower Supply Events (200 through 299)Event Code: 200Message: P

APower Supply Events (200 through 299)A-25Event Code TablesEvent Code: 203Message: Power supply AC voltage recovery.Severity: Informational.Explanatio

AA-26McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 206Message: Power supply removed.Severity: Informa

APower Supply Events (200 through 299)A-27Event Code TablesEvent Code: 208Message: Power supply false shutdown.Severity: Major.Explanation: The power

11-2McDATA Sphereon 4400 Fabric Switch Installation and Service ManualGeneral Information• Expansion ports (E_Ports) to provide interswitch link (ISL)

AA-28McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesFan Events (300 through 399)Event Code: 300Message: Cooling fa

AFan Events (300 through 399)A-29Event Code TablesEvent Code: 302Message: Cooling fan propeller failed.Severity: Major.Explanation: Three cooling fans

AA-30McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 304Message: Cooling fan propeller failed.Severity:

AFan Events (300 through 399)A-31Event Code TablesEvent Code: 310Message: Cooling fan propeller recovered.Severity: Informational.Explanation: One coo

AA-32McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 312Message: Cooling fan propeller recovered.Severi

AFan Events (300 through 399)A-33Event Code TablesEvent Code: 314Message: Cooling fan propeller recovered.Severity: Informational.Explanation: Five co

AA-34McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 370Message: Cooling fan status polling temporarily

ACTP Card Events (400 through 499)A-35Event Code TablesCTP Card Events (400 through 499)Event Code: 400Message: Power-up diagnostics failure.Severity:

AA-36McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 411Message: Firmware fault.Severity: Major.Explana

ACTP Card Events (400 through 499)A-37Event Code TablesEvent Code: 423Message: CTP firmware download initiated.Severity: Informational.Explanation: Th

1Switch Description1-3General InformationFigure 1-1 Sphereon 4400 Fabric Switch (Front View)Figure 1-2 illustrates the rear of the switch and shows th

AA-38McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 440Message: Embedded port hardware failed.Severity

APort Events (500 through 599)A-39Event Code TablesPort Events (500 through 599)Event Code: 506Message: Fibre Channel port failure.Severity: Major.Exp

AA-40McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 508Message: Fibre Channel port anomaly detected.Se

APort Events (500 through 599)A-41Event Code TablesEvent Code: 512Message: Optical transceiver nonfatal error.Severity: Minor.Explanation: Switch firm

AA-42McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 514Message: Optical transceiver failure.Severity:

APort Events (500 through 599)A-43Event Code TablesEvent Code: 582Message: Bit error threshold exceeded.Severity: Major.Explanation: An attached serve

AA-44McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code TablesEvent Code: 584Message: Not operational primitive sequence rec

APort Events (500 through 599)A-45Event Code TablesEvent Code: 586Message: Invalid primitive sequence received for current link state.Severity: Major.

AA-46McDATA Sphereon 4400 Fabric Switch Installation and Service ManualEvent Code Tables

RequirementsB-1BRestore ManagementServerThis appendix describes the procedure to restore a rack-mount management server after a hard drive failure. Th

Figuresiii1-1 Sphereon 4400 Fabric Switch (Front View) ... 1-31-2 Sphereon 4400 Fabric Switch (Rear View)

11-4McDATA Sphereon 4400 Fabric Switch Installation and Service ManualGeneral Information• At 500 meters (1.0625 Gbps) through 50-micron multimode fib

BB-2McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRestore Management Server• SAN Management data directory backup on CD-ROM - The

BRestore Management Server ProcedureB-3Restore Management Server5. Power cycle the server. The server performs power-on self-tests (POSTs). After succ

BB-4McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRestore Management ServerFigure B-1 InstallShield Wizard Dialog Box13. Remove th

BRestore Management Server ProcedureB-5Restore Management Serverb. Select the Restart option from the list box and click OK. The server powers down an

BB-6McDATA Sphereon 4400 Fabric Switch Installation and Service ManualRestore Management Server

IndexI-1Aaccess control listconfigureElement Manager 2-73description 2-73attention statements xxivauthenticationaccess control list 2-73configureE

McDATA Sphereon 4400 Fabric Switch Installation and Service ManualI-2Indexcommand line interfacedisable 2-24enable 2-24compliance statementsArgentin

I-3IndexIndexElement Manager 2-73SANtegrity bindingEFCM Basic 2-29Element Manager 2-73SAN management application 2-73security featuresEFCM Basic

McDATA Sphereon 4400 Fabric Switch Installation and Service ManualI-4IndexE_Portconfigure 2-21, 2-64description 1-2OpenTrunking 2-30, 2-74performan

I-5IndexIndexcooling fan events (300 - 399) A-28CTP card events (400 - 499) A-35description A-1port events (500 - 599) A-39power supply events (20

1Controls, Connectors, and Indicators1-5General InformationControls, Connectors, and IndicatorsControls, connectors, and indicators for the switch inc

McDATA Sphereon 4400 Fabric Switch Installation and Service ManualI-6Indexfull-volatility featureconfigure PFE keyEFCM Basic 2-27Element Manager 2-5

I-7IndexIndexLLAN connectionconnect management server 2-35laser transceivercompliance statement xviiidescription 1-3illustrated parts breakdown 6-

McDATA Sphereon 4400 Fabric Switch Installation and Service ManualI-8Indexmultiswitch fabrice_port segmentationreasons for 4-38NN_Port ID virtualizat

I-9IndexIndexcabling 2-77configurable types 1-1configure basic informationEFCM Basic 2-21Element Manager 2-64configure BB_CreditEFCM Basic 2-22El

McDATA Sphereon 4400 Fabric Switch Installation and Service ManualI-10Indexrepair proceduresclean fiber-optic components 4-5download firmware or soft

I-11IndexIndexSANtegrity authentication 2-29, 2-73SANtegrity binding 2-29, 2-73segmented E_Portdescription 3-41fault isolation 3-38serviceability

McDATA Sphereon 4400 Fabric Switch Installation and Service ManualI-12IndexElement Manager 2-57tools and test equipmentFRU removal and replacement 5

11-6McDATA Sphereon 4400 Fabric Switch Installation and Service ManualGeneral InformationPower and System Error LEDsThe PWR LED illuminates when the s

1Switch Specifications1-7General InformationPhysicalCharacteristicsDimensions:Height: 4.1 centimeters (1.6 inches) or 1 rack unitWidth: 19.9 centimete

11-8McDATA Sphereon 4400 Fabric Switch Installation and Service ManualGeneral InformationShipping relative humidity:5% to 100%Storage relative humidit

1Switch Management1-9General Information• An unsolicited SNMP trap message is received at a management workstation, indicating an operational state ch

11-10McDATA Sphereon 4400 Fabric Switch Installation and Service ManualGeneral InformationFigure 1-3 Management ServerThe server is rack mounted in th

1Switch Management1-11General Information• 24X read speed slim-type compact disk-rewritable (CD-RW) and 8X read speed digital video disk (DVD) combina

11-12McDATA Sphereon 4400 Fabric Switch Installation and Service ManualGeneral Information.Figure 1-4 24-Port Ethernet HubHubs can be daisy-chained to

1Error-Detection, Reporting, and Serviceability Features1-13General Information• An RS-232 maintenance port at the rear of the switch (port access is

ivMcDATA Sphereon 4400 Fabric Switch Installation and Service ManualFigures2-21 Date/Time Properties Dialog Box (Time Zone Tab) ...

11-14McDATA Sphereon 4400 Fabric Switch Installation and Service ManualGeneral Informationmanagement application to receive unsolicited SNMP trap mess

1Tools and Test Equipment1-15General Information• Fiber-optic protective plug - For safety and port transceiver protection, fiber-optic protective plu

11-16McDATA Sphereon 4400 Fabric Switch Installation and Service ManualGeneral Information• T10 Torx® tool - The tool is required to rack-mount produc

Factory Defaults2-12Installation TasksThis chapter describes tasks to install, configure, and verify operation of the Sphereon 4400 Fabric Switch usin

22-2McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksTable 2-2 lists factory-set defaults for the rack-mount manage

2Installation Task Summary2-3Installation TasksTask 5: Configure Product Network Information (Optional) Configure if connecting multiple switches or c

22-4McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksTask 1: Verify Installation RequirementsEnsure that the follow

2Task 2: Unpack, Inspect, and Install the Ethernet Hub (Optional)2-5Installation TasksTask 2: Unpack, Inspect, and Install the Ethernet Hub (Optional)

22-6McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksDesktop InstallationTo install and configure up to three Ether

2Task 2: Unpack, Inspect, and Install the Ethernet Hub (Optional)2-7Installation TasksFigure 2-1 Patch Cable and MDI Selector Configuration5. Connect

FiguresvFigures5-1 SFP Optical Transceiver Removal and Replacement ... 5-45-2 Redundant Power Supply Removal and Replacem

22-8McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksFigure 2-2 Mounting Bracket Installation (Ethernet Hub)2. Posi

2Task 3: Unpack, Inspect, and Install the Product2-9Installation TasksNOTE: Ensure each hub is connected to a separate rack power strip.7. Inspect the

22-10McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasks— All planning considerations are met. Refer to McDATA Produc

2Task 3: Unpack, Inspect, and Install the Product2-11Installation TasksRack-Mount InstallationYou will need an optional rack-mount kit, T10 Torx tool,

22-12McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasks— If the switch is to be managed through the EFCM Basic Editi

2Task 4: Configure Product at the EFCM Basic Edition Interface (Optional)2-13Installation TasksFigure 2-3 Hardware View8. S electively perform the fol

22-14McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksConfigure Product IdentificationFollow the procedures in this

2Task 4: Configure Product at the EFCM Basic Edition Interface (Optional)2-15Installation Tasksb. Type a product description of 255 alphanumeric chara

22-16McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksConfigure ParametersTo configure product operating parameters

2Task 4: Configure Product at the EFCM Basic Edition Interface (Optional)2-17Installation Taskse. Enable (check) the Domain RSCN field, if you want th

viMcDATA Sphereon 4400 Fabric Switch Installation and Service ManualFigures

22-18McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksFigure 2-7 Fabric Parameters Viewa. Type a value between 10 -

2Task 4: Configure Product at the EFCM Basic Edition Interface (Optional)2-19Installation Tasks• McDATA Fabric 1.0 - Select this option if the product

22-20McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksFigure 2-8 Network Viewa. Type a value in the IP Address fiel

2Task 4: Configure Product at the EFCM Basic Edition Interface (Optional)2-21Installation Tasks6. Type the case-sensitive user name and password and c

22-22McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasksd. Select an option from the drop-down list in the Port Type

2Task 4: Configure Product at the EFCM Basic Edition Interface (Optional)2-23Installation Tasks1. Select NPIV from the Configure menu (Configure>Po

22-24McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasksd. Type a community name, for each configured recipient (32 a

2Task 4: Configure Product at the EFCM Basic Edition Interface (Optional)2-25Installation TasksClick Enable to enable SSH. Click Disable to disable th

22-26McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasks1. Select SSL from the Configure menu (Configure>SSL). The

2Task 4: Configure Product at the EFCM Basic Edition Interface (Optional)2-27Installation TasksInstalling PFE Keys (Optional)Follow the procedures in

Tablesvii2-1 Factory-Set Defaults (Product) ... 2-12-2 Factory-Set Defaults (Managem

22-28McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksTo install the optional features using EFCM Basic, use the fo

2Task 4: Configure Product at the EFCM Basic Edition Interface (Optional)2-29Installation Tasks3. Click OK. New PFE key(s) activate, the message Featu

22-30McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasks• RADIUS - Use the RADIUS Server View to configure up to thre

2Task 4: Configure Product at the EFCM Basic Edition Interface (Optional)2-31Installation Tasks• Port fencing (Configure>Performance>Port fencin

22-32McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksTask 5: Configure Product Network Information (Optional)Follo

2Task 5: Configure Product Network Information (Optional)2-33Installation Tasks1. Use a Phillips screwdriver to remove the protective cap from the 9-p

22-34McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasks7. Configure Port Settings parameters:— Bits per second - 115

2Task 6: Unpack, Inspect, and Install the Management Server2-35Installation Tasks11. Select Exit from the File pull-down menu. A HyperTerminal message

22-36McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksTo unpack, inspect, and install the server use the following

2Task 6: Unpack, Inspect, and Install the Management Server2-37Installation Tasksb. Connect the remaining end of the Ethernet cable to the LAN:• If th

viiiMcDATA Sphereon 4400 Fabric Switch Installation and Service ManualTables4-7 Statistical Information in Performance View ...

22-38McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksTask 7: Configure Server Password and Network AddressesVerify

2Task 7: Configure Server Password and Network Addresses2-39Installation TasksConfigure Private LAN AddressesTo configure TCP/IP network information f

22-40McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasks3. Press ENTER and the default IP address of 192.168.0.1. app

2Task 8: Configure Management Server Information2-41Installation TasksWhere xxx.xxx.xxx.xxx is the default IP address of 10.1.1.1 or the IP address co

22-42McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksFigure 2-17 Identification Changes Dialog Box4. Change the na

2Task 8: Configure Management Server Information2-43Installation Tasks4. In the Components checked are used by this connection field, double-click the

22-44McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasks8. Close dialog boxes as appropriate and return to the The Ne

2Task 9: Configure Windows Operating System Users2-45Installation TasksFigure 2-19 Add New User Wizard2. Type the appropriate information in the User

22-46McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksFigure 2-20 Properties Dialog Box (General Tab)2. Type the ap

2Task 10: Set Management Server Date and Time2-47Installation Tasks1. Open the system properties dialog box from the Windows desktop (Start>Setting

ContentsixPreface...xvChapte

22-48McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksFigure 2-22 Date/Time Properties Dialog Box (Date & Time

2Task 12: Assign User Names and Passwords2-49Installation Tasks1. There are two jacks on the server internal modem: one for the call-home connection (

22-50McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasks5. Click Add. The Add User dialog box appears (Figure 2-23).F

2Task 13: Configure the Product to the Management Application2-51Installation TasksTask 13: Configure the Product to the Management ApplicationTo mana

22-52McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksTask 14: Record or Verify Server Restore InformationWindows o

2Task 15: Verify Product-to-Server Communication2-53Installation Tasksa. Open the system properties dialog box from the Windows desktop (Start>Sett

22-54McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation TasksFigure 2-25 Hardware View4. Inspect product status at the Har

2Task 16: Configure PFE Key (Optional)2-55Installation TasksTask 16: Configure PFE Key (Optional)Follow the procedures in this section to install opti

22-56McDATA Sphereon 4400 Fabric Switch Installation and Service ManualInstallation Tasks• N_Port ID virtualization - This feature allows up to 256 Fi

2Task 18: Set Product Date and Time2-57Installation TasksNOTE: Implementing host control requires installation of a SAN management application on the